Return form

SHIPPING & RETURNS

RETURN POLICY & INSTRUCTIONS

Thank you for shopping with us at www.pinkpineappleshop.com  Please see our return policy  below for all damages and returns

If you have questions please contact pinkcustomerservice@gmail.com

Return Policy

All unworn/unaltered Jewelry may be exchanged or returned for an online credit within 30 days of the shipping date. All CLOTHING MUST be returned within 10 days of delivery with tags attached-NO exceptions .We do not give refunds.- it is ONLINE credit ONLY  You may not return or exchange: sale/clearance items, lingerie, sunglasses, and gift certificates.

ALL MONOGRAMMED ORDERS ARE FINAL SALE - 

You are responsible for the shipping and handling of the returned item. Shipping and handling on returned merchandise is nonrefundable (unless the product is damaged or the wrong item is shipped.) If you received a damaged product or the wrong product, please Fill out the below return form and email us for a return label . All sales on SALE/CLEARANCE items are FINAL no exceptions-  if a sale item is returned to us it will automatically be donated to a local charity. 

Returns In order to make a return, please refer to our Return Policy above to ensure that your return meets the criteria stated. Next, complete the Return Form on this page and include it in the box with the items you are returning.  Once your package is received, please allow 3-5 business days for return processing. When your return is processed, you will be emailed with a notification.  If you do not include the below  Return Form you may be charged a 10% restocking fee and return shipping will not be paid on damaged goods.

 

Exchanges

If you would like to just exchange your item(s) for another item, please fill out the below form stating the item you would like to exchange for as well as a Credit card number to cover the difference and the return shipping.  If there is NOT a credit card number included we can not ship you your exchange and the item returned WILL BE DONATED to charity.  We will not try to contact you for  any missing information.

 

 RETURN FORM

NAME_________________________________________________

ORDER NUMBER ________________________________________

EMAIL ADDRESS________________________________________

 

 

ITEM NAME___________________QUANTITY ______REASON FOR RETURN_____________PRICE__________

RETURN REASON 

1)   DAMAGED UPON ARRIVAL    2) WRONG SIZE   3) SHIPPED WRONG ITEM

PLEASE NOTE ALL CLOTHING sales are seasonal and have a (10) TEN day Return Policy . IF a DISCOUNT CODE was applied or the Item was at a Sale price items are NOT RETURNABLE - If we receive any items that were on sale or a Discount code was used you will only be credited 50% of sale price NO EXCEPTIONS.  If post marked after 10 days from receiving a 25% restocking fee WILL APPLY  

SIGNATURE _____________________________________________

 PLEASE VARIFY IF YOU WOULD LIKE ONLINE CREDIT OR EXCHANGE- IF EXCHANGING PLEASE NOTE WHAT THE EXCHANGE WILL BE FOR-  IF WE NO LONGER STOCK THAT ITEM AN ONLINE CREDIT WILL BE ISSUED TO YOU.  

 ___ONLINE CREDIT        EXCHANGE   for ________________________

 If exchange

CC# for return shipping and difference in exchange price _____________________________________EXP_________Code________ 

 

ALL non clothing RETURNS MUST BE POST MARKED WITHIN 30 DAYS FROM DATE OF ORIGINAL SHIPPING DATE.  

THIS FORM MUST BE INCLUDED IN YOUR PACKAGE FOR ANY RETURNS/EXCHANGES TO BEGIN

 Please Send Return to:

Pink Pineapple

Returns

357 Main st  

Wakefield RI 02879